Learning Center Data Retention

Data Retention

Our data retention practices ensure that you have access to your historical records while providing mechanisms for secure deletion.

Active Accounts

Data is retained securely for the lifetime of your active subscription.

Account Termination

Upon termination of your contract, Ursara will securely delete your tenant database and associated vaulted documents after a standard 30-day grace period, unless a specific data export or longer retention is requested for compliance reasons.

User-Initiated Deletion

You can manually delete documents or records within the platform. Once deleted, the data is removed from our active databases immediately and purged from secure backups within 30 days.

Still have questions? Contact our support team.

Bank-Grade Infrastructure

256-bit Encryption
Role-Based Access
Audit Logs